Refreshing the Participation Buffet

Have an impact on Mozilla’s mission.

The answer has been consistent every time we’ve asked volunteer Mozillians what their primary motivation is for contributing to Mozilla. 3 years ago, last year, this month, “have an impact on Mozilla’s mission” is always the number one answer.

What we’ve also heard over the past few months is that lacking clarity on the best areas to have an impact is one of the main things limiting contribution. When I look at this objectively, I completely understand. Mozilla is a huge and complex project, with multiple products, projects and activities, and we’re right now in a constant state of change as Mitchell recently articulated nicely. To exacerbate the situation, we haven’t been very good at clearly communicating where Mozilla is heading.

Our much needed effort to reinvent participation at Mozilla has added yet more ambiguity to the mix. As a Participation Team, we’ve made some progress on bringing more clarity, and have laid out a broad strategy for 2016. But this isn’t enough. We need to do better.

We need to help Mozillians know where they can apply their skills, time and passions to have an impact on Mozilla’s mission.

My teammate Rosana Ardila had a great analogy that I’ll borrow: We once had a delicious, well laid out food buffet of contribution and impact areas at Mozilla. But that food has been sitting out for quite a while. Some of it is stale. Some of the dishes aren’t even on the menu anymore. We’ve moved around the serving stations so that some are sitting in a dark corner that nobody can find. Some of the food is still really tasty and just needs a flame lit underneath it … okay, I’ll stop killing the analogy!

Over the next couple of months we’re going to refresh this participation buffet.

We’re going to do this by both designing and rolling out some new, high impact and well designed contribution areas and campaigns, in partnership with teams around Mozilla. And we’re also going to curate and highlight fantastic contribution opportunities driven primarily by other teams.

We need all Mozillians (employees and volunteers) to help with this, by helping to build, highlight and lead great areas of participation. Please get in touch with your thoughts and ideas (groter@mozilla.com).

Our filters for what makes it into the buffet are simple and what we have come to understand will represent outstanding participation at Mozilla.

First, we will focus on participation areas that:

  1. Help Mozilla innovate, driving the leading edge of our work and thinking.
  2. Extend Mozilla’s reach, by bringing Mozilla products, ideas and issues to more people, and connecting more people with Mozilla.

Second, we will highlight contribution opportunities that have a well designed participant experience, and that have thought-through methods for bringing value to both Mozilla’s mission and to Mozillians. To be clear, these opportunities won’t each be applicable to everyone; most will require a specific set of interests or backgrounds. We do want to make sure that the full buffet will provide opportunities for a diverse range of participants and plenty of opportunities for people to build new skills.

Third, we know that we don’t have the next phase of Mozilla figured out — far from it! So activities that help us learn about the future of participation at Mozilla are a priority. And by definition, that will mean trying things out that may not work.

How about a sneak preview? What can you get involved with RIGHT NOW!?

You’ll be able to find great opportunities highlighted here – https://wiki.mozilla.org/Participation#Focus_Areas_for_Participation

There’s a couple ready right now, and many more that we’ll highlight soon on Discourse and the Wiki page above.

Helping Mozilla innovate:

  • Dino Tank London – We want you to pitch problems that are worth solving at Mozilla! This opportunity closes on May 27th, but will be refreshed again in June/July.

Coming soon…

Extending Mozilla’s reach:

  • Open Comms: Making Encryption Mainstream – submit ideas on how to educate people around the world or in your community about the importance of encryption. This closes on June 3rd, but Open Comms will have many more opportunities coming soon.

Coming soon…

  • Next phase of the Take Back the Web campaign
  • MakerParty
  • Growing the Firefox Nightly community
  • Something exciting on engaging developers

Final ask

Please do let me know what you think of the above. Does it resonate? Do you have areas you’d suggest we highlight or build for? What else might be missing from our approach?

Head over to this conversation on Discourse to share your thoughts and ideas.

One Comment

  1. George,

    Great piece. Though I think Rosana deserves all the credit.

    I think having an agile and iterative workflow makes sense for Mozilla….if the goals are more stable. We need to know what we are iterating towards. I think that is a major change I saw over the last year. I am hoping the Mozilla 2020 plan will lead to stable KPIs. Contribution was difficult when the goal posts moved after each quarterly board meeting.

    I also think the Participation team lacked the metrics for us to increase contribution. I saw over on Discourse that the dashboard is about to be published. I think this will be key to driving contribution. We were shooting at moving targets in the dark before.

    Now we will have a stable target and a well lit range. We can switch out the systems we use, as Mitchell notes we must be flexible, but I am happy to see we have a scope.

    Like

    Reply

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